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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alan Adams

September 24, 2025

5  out of  5
rating by Alan Adams
"When she quote me my price for my vehicle I was just shock about the price but I love it.Thank you state farm Ins."
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Stephanie Brunson

September 18, 2025

5  out of  5
rating by Stephanie Brunson
"Brittnee and team are amazing. They are always willing to help with questions, never make you feel like an inconvenience and are always so nice and professional! Rates are reasonable as well. I would recommend this agency to anyone!"
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KayLeigh Roebuck

September 17, 2025

5  out of  5
rating by KayLeigh Roebuck
"Very thorough, helpful, and fast with the process especially with me getting on my own policy for the first time!"
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J Dot

September 9, 2025

4  out of  5
rating by J Dot
"They are knowledgeable and helpful...they do a great job"
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Keller Brown

August 25, 2025

5  out of  5
rating by Keller Brown
"Great experience! Erin helped me figure out a good rate for my car insurance, and I feel at home talking with her. I value in-person communication, and she helps me feel comfortable when talking insurance!"
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Mary

August 23, 2025

5  out of  5
rating by Mary
"I had a wonderful experience with Brittnee and her team! They are courtesy, professional, and efficient! I highly recommend them!"
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Moneyholic Dell

August 20, 2025

5  out of  5
rating by Moneyholic Dell
"Great communication,"
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DJ Hinds

August 13, 2025

5  out of  5
rating by DJ Hinds
"Brittnee Barnes and her teams’ customer service is nothing short of stellar. From day one, they have gone above and beyond to ensure that all of my questions were answered thoroughly, my coverage needs were met, and any concerns were handled promptly and professionally. Whether I’m calling with a quick question or needing help navigating a more complex situation, Brittnee and her staff are always friendly, knowledgeable, and genuinely eager to help. They make the insurance process feel less overwhelming and more personal, which I truly appreciate. Would specifically like to mention Erin, who is a recent hire but will prove to be an asset to this office. Erin’s responsiveness, attention to detail, and dedication to helping clients are what make her really stand out. It’s clear that she cares about the people and not just the policies she’s managing. Highly recommend this incredible team to anyone looking for reliable, top-notch insurance services in the Southeast Texas area."
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Jesse Hellums

August 8, 2025

5  out of  5
rating by Jesse Hellums
"The office staff are helpful and responsive. I have had nothing but good interactions with Brittany and her team."
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Zack Dixon

August 6, 2025

5  out of  5
rating by Zack Dixon
"I am beyond satisfied with the experience I had at this location. Everyone I encountered was patient and very friendly, Ms.Brenda helped me with everything I had questions with. Ms. Britney even made an additional trip back to the office to accommodate a necessary step in my requests. I would recommend this firm to anyone and will continue to utilize this location for all my future insurance related needs."
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Larry Richards

August 6, 2025

5  out of  5
rating by Larry Richards
"Great experience great service"
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Ernest Green

August 5, 2025

5  out of  5
rating by Ernest Green
"Ashley was wonderful."
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Kendall Tidwell

July 29, 2025

5  out of  5
rating by Kendall Tidwell
"Ashley Boudreaux is a great Sales Rep. Ask for her!!! She was so knowledgeable with Home Insurance for my new home. I shopped around and found their prices were the best with the coverage that I needed."
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James Jones

July 25, 2025

5  out of  5
rating by James Jones
"Brittnee Barnes State Farm Insurance team is the reason I stop shopping around for better quotes. The professionalism you receive is TOP TIER"
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Sarah Tipton

July 21, 2025

5  out of  5
rating by Sarah Tipton
"Ashley was able to save me alot thank you ma'am !!"
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Haleigh Roberts

July 17, 2025

5  out of  5
rating by Haleigh Roberts
"Very pleased with Ashley’s customer service! I appreciated the quick turnaround on all the questions & requests I had, couldn’t have asked for a better agent to work with❤️"
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Lori Clark

July 14, 2025

5  out of  5
rating by Lori Clark
"I had a wonderful experience working with the team at Brittnee Barnes - State Farm, especially Erin, who went above and beyond to help me with my new auto and renters insurance policies. She was incredibly knowledgeable, patient, and thorough—walking me through all my options and making sure I fully understood what I was getting. What stood out the most was her perfect balance of professionalism and being down to earth. It felt like I was talking to someone who truly cared about helping me, not just selling a policy. I highly recommend this office for anyone looking for great service and genuine support!"
We responded:
"Wow Lori, what a compliment. Thank you for your kind words. It is extremely important to us for our team members to exhibit the kind professionalism that you have described of Erin; she is awesome. We are honored to take care of your auto and renters insurance needs. Please let us know if you need anything at all; we are always here to help. "
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Tommy Harris

July 14, 2025

5  out of  5
rating by Tommy Harris
"Excellent experience"
We responded:
"Mr. Tommy, Thank you for your google review. We are honored by your positive feedback and look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Sum P

July 10, 2025

5  out of  5
rating by Sum P
"I had a fantastic experience working with Erin at State Farm. She did an excellent job reviewing my policies and was able to reduce my auto insurance costs by $1,200 a year, which was a huge help. She also went the extra mile to review my homeowners and flood insurance, making sure everything was in good shape and that I had the right coverage. Erin was friendly, professional, and communicated clearly throughout the process. I really appreciated how thorough and responsive she was. Highly recommend working with her if you’re looking to save money and feel confident about your insurance!"
We responded:
"Thank you for your 5-star review! We agree, Erin is awesome. I am glad to hear she was not only professional but completed a thorough review of your policies whilst communicating promptly throughout. We are thankful to have you as a customer and look forward to continuing to provide excellent service. We are here anytime you need us!"
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Stephen Dunlap

July 7, 2025

5  out of  5
rating by Stephen Dunlap
"You ever need insurance get with Erin! I got a good policy through her and few weeks ago I was in an accident and State Farm had me in a rental 3 hours after my accident! I have been completely taken care of since joining with State Farm! 10/10 recommended!"
We responded:
"Stephen, thank you for your review. We are delighted to know you had a great experience with Erin and are very happy to hear that State Farm claims took excellent and prompt care of you. Let us know if you need us at all; we are happy to help! "
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Tousombra Sereal

July 1, 2025

5  out of  5
rating by Tousombra Sereal
"Brittnee was fast she Answer all of my questions and satisfy all my needs I really appreciate her help."
We responded:
"Tousombra, Thank you for your kind words. It is so important to us that we offer quality conversations, answering your questions and meeting your needs! Thank you for choosing our office for your insurance and financial needs. We are here for you."
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Kyle Turner

June 26, 2025

5  out of  5
rating by Kyle Turner
"The team at Brittnee Barnes - State Farm is great! Special shout out to Ashley for reaching out and helping me figure everything out."
We responded:
"Kyle, thank you for the awesome words. Ashley is awesome and I am glad she took good care of you! Thank you for choosing our office for your insurance and financial needs. We are here for you."
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Penny Rich

June 21, 2025

5  out of  5
rating by Penny Rich
"I am so grateful that I found this agency! I would recommend them to anyone! If you get a chance to go, ask for Erin because she is amazing and saved me a ton of money and i wouldn’t go anywhere else."
We responded:
"Ms. Penny, thank you for your wonderful review. Erin is a gem and we are grateful to have her. It always makes us very happy to save our customers money on their insurance. I am glad we were able to save you money, provide better coverage, and provide an awesome experience as well. We appreciate you and are here to help anytime you need us."
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Kenzie Kalai

June 5, 2025

5  out of  5
rating by Kenzie Kalai
"The best insurance company ever! They are always there when I need anything. Also Erin is just the sweetest 💕"
We responded:
"Kenzie, thank you for your kind words. Erin is awesome and I am glad she was able to take great care of you. Thank you for choosing our office for your insurance needs. We are here to help!"
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Jonathan Durr

June 3, 2025

5  out of  5
rating by Jonathan Durr
"Brittnee and her team are truly exceptional. Their client service is second to none. I always appreciate how promptly they handle any issues I have with my coverage. They consistently go above and beyond to make sure my family is taken care of. I'm thankful to have them in my corner. Highly recommend."
We responded:
"Jonathan, wow, thank you for the raving review. It is extremely important to us that our service exceeds expectations, thus we are glad to hear your validating comments. There are many insurance companies and agencies you can choose from, thank you for allowing us to be in your corner. We are here to help!"