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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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The Rez

March 8, 2025

5  out of  5
rating by The Rez
"I had the pleasure of working directly with both Ashley and Marisa! They both represented their positions and duties extremely well and professionally. I made the mistake of leaving State Farm and they were not only helpful in bringing me back, but extremely happy to help reset my entire policy. I truly cannot recommend them enough."
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Jason Latil

March 6, 2025

5  out of  5
rating by Jason Latil
"Brittany Barnes and her staff were very helpful with my request to better understand my insurance options."
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Elite knight

February 28, 2025

5  out of  5
rating by Elite knight
"Thank you so much she is super helpful and super thorough! 11/10 WOULD RECOMMEND!"
We responded:
"We greatly appreciate the kind words and are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Justin Dille (Jpdille10)

February 28, 2025

5  out of  5
rating by Justin Dille (Jpdille10)
"brenda was so helpful and quick to answer my questions!"
We responded:
"Justin, Thank you for kind words! My State Farm team and I are happy to be your good neighbor and we are even happier to hear that your experience with Brenda was 5 stars! Please let us know if we can be of assistance!"
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Morgan Howard

February 28, 2025

5  out of  5
rating by Morgan Howard
"I highly recommend Brittnee Barnes and her assistant Marisa! They are both incredibly professional and friendly, always going above and beyond to ensure everything is handled smoothly. They respond quickly to any questions or concerns, making the entire insurance process easy and stress-free. It's clear they genuinely care about their clients. A great team!"
We responded:
"Morgan, wow what a compliment. Thank you for your awesome review. We are so glad to hear you have had a wonderful experience with both Brittnee and Marisa, it is our goal to provide a superior customer experience every customer, every time. We are also happy to hear your response time was quick and the process was easy. We do genuinely care about our customers and community. We appreciate you!"
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Cedric Winfield

February 27, 2025

5  out of  5
rating by Cedric Winfield
"Always a quick and pleasant experience. Madison took care of me and answered all of my questions and got me exactly what I needed."
We responded:
"Cedric, thank you for your kind words. We are happy to hear Madison answered all of your questions and provided excellent service while doing so. As always, we are here when you need us!"
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Billy Winbush

February 24, 2025

5  out of  5
rating by Billy Winbush
"Very very helpful and beat my previous car insurance company with the same coverage… Really nice people ."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tresea Kolander

February 20, 2025

5  out of  5
rating by Tresea Kolander
"Everyone at the office is so helpful we love the Brittnee Barnes team. Madison and Travani helped me save money with my drive safe and save. Would recommend this office to everyone!"
We responded:
"Thank you, Tresea! I'm so happy to hear that our team, especially Madison and Travani, could assist you with the Drive Safe & Save program and help you save money. Your recommendation means a lot to us. We're always here to help with any of your insurance needs. - Brittnee Barnes - State Farm Insurance Agent, Beaumont, TX"
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Olivia Fuselier

February 20, 2025

5  out of  5
rating by Olivia Fuselier
"Brittnee is the best! Was very patient with me as I dealt with having my car hit by an uninsured driver. Can not thank her enough for answering all my questions and helping me through a difficult time!"
We responded:
"Olivia, Thank you so much for your awesome review. Any claims process can be confusing and difficult at times, we are here to make that process easy, clear, and as convenient as possible. No matter where you are in the US we are always here for you when you need us. "
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A. Adonis

February 18, 2025

5  out of  5
rating by A. Adonis
"I had a great experience working with Ashley with Brittnee Barnes State Farm agency.. It was great doing business with this agency"
We responded:
"Thank you for your 5-star review! We are happy to hear that you enjoyed working with Ashley at our State Farm Agency. We are thankful to assist with your insurance and financial service needs and look forward to serving your family for years to come. Let us know if you need anything!"
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Erik Bowman

February 18, 2025

5  out of  5
rating by Erik Bowman
"Madison was very helpful helping me switch states on my insurance"
We responded:
"Erik, thank you for your review. We are glad to hear your state to state experience with Madison and our State Farm agency was 5-stars. We are here if you need anything at all! "
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Jeremy Weighmann

February 17, 2025

5  out of  5
rating by Jeremy Weighmann
"Amazing experience. The staff was attentive and straight to the point!"
We responded:
"Jeremy, thank you for your 5-star review. Providing comprehensive, yet speedy service is of upmost importance. We sincerely appreciate your business!"
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ram chowdary

February 17, 2025

5  out of  5
rating by ram chowdary
"The service is very good and Madison will help you everything what ever you want"
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Brittany Guillory

February 13, 2025

5  out of  5
rating by Brittany Guillory
"My agent Ms.Brenda with State Farm Insurance was extremely helpful. She made the process of obtaining my auto insurance a breeze. She was very patient and willing to help me with information about life insurance. She also went over all my questions and made sure I had a clear understanding of everything. I’m so thankful for all of her help with this process."
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Eric Coleman

February 13, 2025

5  out of  5
rating by Eric Coleman
"Staff is Always very friendly and pleasant 😊 Mis Barnes really makes you feel like you're part of the family."
We responded:
"Thank you for the wonderful review, Eric! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
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Rena Fazio

February 9, 2025

5  out of  5
rating by Rena Fazio
"Excellent!!"
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susan o'halloran

February 7, 2025

5  out of  5
rating by susan o'halloran
"What sets this Barnes SF agency apart from the others is their delivery of Customer Service Care & Support. Each member of the team is incredibly knowledgeable and dedicated to serving you with top notch support along the way. They happily answer any small or Big question you may have. Additionally, when real life happens you have someone who is there to help you not only understand but provide you with real-life in the moment information so you can feel comfortable making the best decision for you & your families insurance & financial management needs."
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Aaron Boudreaux

February 7, 2025

5  out of  5
rating by Aaron Boudreaux
"Ashley did an awesome job finding the right coverage for the right price for our home and auto coverage. I highly recommend State Farm and Brittney Barns for all of your needs."
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Casandra Allmond

February 1, 2025

5  out of  5
rating by Casandra Allmond
"Great customer service"
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jennifer Hinote

January 29, 2025

5  out of  5
rating by jennifer Hinote
"Caring and accommodating!"
We responded:
"Thank you for the five-stars, Jennifer! We appreciate you!"
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Emily S

January 28, 2025

5  out of  5
rating by Emily S
"Great experience! Ashley was such an amazing help and answered any questions I had! Would 100% recommend her to anyone!"
We responded:
"Thank you for your review Emily. We are so glad to hear you had a great experience with Ashley. We are happy to help with your insurance and financial service needs and are looking forward to many years together! Please let us know if you need anything at all. "
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Glenda Andrews

January 27, 2025

5  out of  5
rating by Glenda Andrews
"Wonderful service, I was able to ask questions and receive answers .My insurance coverage was based on my financial needs. I also have an option about payment plans. Mrs Brittnee is very knowledgeable and I recommend that you ask for her when looking for car insurance .She works with you!!"
We responded:
"Ms. Glenda, we are so thankful for you! We are thankful that we can help to accommodate your needs and get you taken care of. Thank you for the kind words; they mean the world!"
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tausha white

January 27, 2025

5  out of  5
rating by tausha white
"Great customer service. Brenda was very helpful. Very knowledgeable of her job. All my questions were answered. Great Job Brenda. I appreciate you. No thought needed after my experience with her. I switched. Great price for auto insurance. I’m satisfied. Thank you."
We responded:
"Tausha, thank you for your kind words. We are so glad Brenda was so helpful and knowledgeable. We pride ourselves on providing quality service and it's great to hear that is what you received. Let us know if you need anything at all. "
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Sarah

January 23, 2025

5  out of  5
rating by Sarah
"Very great experience for first time buyers Madison was a great help in making sure I understood my coverage she explained clearly and answered all my questions great coverage total recommend 100%"
We responded:
"Sarah, Thank you for your review. We are so glad you had a wonderful experience with Madison. Clear explanations and quality service is extremely important to us and we are glad to hear that is what you received. Thank you for choosing Brittnee Barnes State Farm for your insurance and financial needs!"
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Cecy 10

January 14, 2025

5  out of  5
rating by Cecy 10
"Transitioning from my old insurance to State Farm was pleasant. I got better discounts and better pricing for both my auto and home and I'm happy with the peace of mind that comes with that. Brenda was great at explaining everything to me so that I knew exactly what I was paying for. I am very happy with the experience of switching thus far."
We responded:
"Cecy, thank you for your 5-star review. We are glad to hear you were able to transition over to State Farm with ease and peace of mind. We are glad to hear Brenda explained everything thoroughly and offered a stellar experience. We appreciate you!"