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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Art Simpson

Art Simpson

November 20, 2024

5  out of  5
rating by Art Simpson
"my experience with Brittnee Barnes State Farm has been nothing but exceptional service."
We responded:
"Mr. Art, Thank you so much for the kind words; they mean the world to us. We are so glad you've received exceptional service from our office, that's the goal every time. We appreciate your loyalty and look forward to serving your family for many years to come. "
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Martissa Johnson

November 19, 2024

5  out of  5
rating by Martissa Johnson
"I been with State Farm for some years now Brittney and the other agents are very friendly and always take time to explain what ever question I have about my policy they take there time with you to make sure that you are always satisfied with your policy."
We responded:
"Martissa, thank you so much for your kind review. We are so glad you have found our service amicable over the years. You are a valued customer, and we are honored you've chosen us for your insurance in Texas! We appreciate you and are always here if you need anything. "
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Annet ekatan

November 18, 2024

5  out of  5
rating by Annet ekatan
"She was really nice . Helped me understand a lot and offered more one on one times in the future ."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Matt Staudt

November 18, 2024

5  out of  5
rating by Matt Staudt
"Very friendly and helpful"
We responded:
"Matt, Thank you for your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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adam37 spade

November 15, 2024

5  out of  5
rating by adam37 spade
""I recently switched my auto insurance to State Farm with Brittnee Barnes, and I couldn’t be happier with the experience. The sales person Marisa took the time to explain my coverage options in detail and helped me find the best policy that fit both my needs and budget. She was incredibly knowledgeable and patient with all my questions, making the transition seamless and stress-free. The level of personalized service Brittnee offers truly stands out, and it's clear she genuinely cares about her clients. If you’re looking for an insurance agent who is professional, reliable, and dedicated, I highly recommend Brittnee Barnes at State Farm!""
We responded:
"Thank you for your kind review. I am so glad Marisa was able to provide excellent service while customizing your auto insurance to meet your needs. We value your business and look forward to serving you for many years to come! "
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Kimberly Moncla

November 15, 2024

5  out of  5
rating by Kimberly Moncla
"Great customer service!"
We responded:
"Kimberly, thank you for your 5-star review! I am happy you have received great customer service from our office. We appreciate your business and are always here to help!"
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Karla Viera

November 6, 2024

5  out of  5
rating by Karla Viera
"100% recommended to everyone!! Our experience here was exceptional. As soon as we walked in the door, we were welcomed and greeted so kindly. It was so easy to switch over, we got new life insurance policies, which were exactly what we were looking for and we also got our car insurance while we were at it. Our agent, Brenda Grogan, was so professional, explained everything in detail and answered all of our questions. We couldn't be happier with the customer service at the Brittnee Barnes- State Farm location."
We responded:
"Karla, Thank you so much for your kind words; I am thrilled Brenda was able to assist with your auto and life insurance needs, all while providing professional, exceptional service. We don't take customer service lightly and we are excited to grow with you and your family. Please let us know if you need anything at all. "
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Marianna Bass

November 1, 2024

5  out of  5
rating by Marianna Bass
"Always professional, friendly, and helpful!!"
We responded:
"Marianna, Thank you for your 5-star review! I am so glad to hear the team has always provided professional, friendly and helpful service to you and your family. We appreciate you!"
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Ebrahim Safabakhsh

October 29, 2024

5  out of  5
rating by Ebrahim Safabakhsh
"Patient, clear and kind."
We responded:
"Ebrahim, Thank you for your wonderful review! I'm glad you found our service patient, clear, and kind. Your satisfaction is important to us, and we appreciate your feedback. If you need any further assistance, feel free to reach out anytime. - Brittnee Barnes - State Farm Insurance Agent, Beaumont, TX"
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Albert Francis

October 28, 2024

5  out of  5
rating by Albert Francis
"Brittnee's office is awesome. I've been with them for many years; they're always very helpful. Highly recommended."
We responded:
"Albert, thank you for your kind words! We're glad to have been able to assist you over the years. Your recommendation means a lot to us. If you ever need anything, our office is here to help. - Brittnee Barnes - State Farm Insurance Agent, Beaumont, TX"
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scent.success2023

October 25, 2024

5  out of  5
rating by scent.success2023
"Great insurance company. All of the staff are always friendly, helpful and willing to assist you in whatever you need."
We responded:
"Thank you! I'm glad you had such a positive experience with our team. We're always here to help and assist with whatever you need. Your kind words about our friendly and helpful staff mean a lot. If you ever have any questions or need further assistance, don't hesitate to reach out. - Brittnee Barnes - State Farm Insurance Agent, Beaumont, TX"
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Steven Boudreaux

October 22, 2024

5  out of  5
rating by Steven Boudreaux
"Ashley helped me cut my insurance payments in half with better coverage! Beat both USAA and Progressive!"
We responded:
"Thank you, Steven! We're glad Ashley did an amazing job helping you save on your insurance payments while getting better coverage! If you have any further questions or need assistance in the future, our office is always here to help. - Brittnee Barnes - State Farm Insurance Agent, Beaumont, TX"
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Mr Awesome

October 21, 2024

5  out of  5
rating by Mr Awesome
"State Farm is the way to go, not only did Progressive double my rates for no reason I have been with them over 10 years. And when they would not help me and said this is just how it is now rates are going up everywhere this Lady came through and cut it in half and was very professional and helpful and did it in a matter of minutes I can’t believe I’ve been paying so much for nothing this entire time. Please hear me reach out to these people and save hundreds of dollars and actually speak to a real person and not a computer service putting you on hold and then be passed around by people who give different answers. Thank you brittnee Barns from State Farm you have blessed me and our family."
We responded:
"Thank you for your fantastic review! I'm so glad we could assist you and provide a better rate. It's wonderful to know that our service made a difference for you and your family. We strive to offer professional and efficient help, and it's great to hear that you appreciated speaking with a real person. If you need anything else in the future, don't hesitate to reach out. - Brittnee Barnes - State Farm Insurance Agent, Beaumont, TX"
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Regina Bishop

October 17, 2024

5  out of  5
rating by Regina Bishop
"Always excellent service from the agency. Have had coverage with service with agency for 20 years. Love this agency and employees are awesome. Thanks."
We responded:
"Regina, thank you for the five-stars! We greatly appreciate your business."
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J Boogie

October 11, 2024

5  out of  5
rating by J Boogie
"Brenda was awesome at Brittnee Barnes State Farm the best need extra star lol"
We responded:
"Brenda will be so happy to hear your feedback! We're grateful for your kind words and are glad she could provide such excellent service. If you need anything else, don't hesitate to reach out. - Brittnee Barnes - State Farm Insurance Agent, Beaumont, TX"
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Lynsie W

October 7, 2024

5  out of  5
rating by Lynsie W
"Ashley has been super helpful and knowledgeable"
We responded:
"Lynsie, thank you for your wonderful review! I'm glad to hear that Ashley has been so helpful and knowledgeable. We appreciate your feedback and are always here to assist with any future needs. - Brittnee Barnes - State Farm Insurance Agent, Beaumont, TX"
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Sonja H.

September 26, 2024

5  out of  5
rating by Sonja H.
"Marisa is a problem solver & absolute joy! She is patient and will do what she can to help out. Thanks Marisa!"
We responded:
"Hi Sonja, Marisa is indeed a wonderful problem solver and a joy to have on our team! We're happy to hear she was patient and helpful during your experience. Thank you for your kind words. If you need any further assistance, feel free to reach out to our office anytime. - Brittnee Barnes - State Farm Insurance Agent, Beaumont, TX"
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Rachael Harrower

September 26, 2024

5  out of  5
rating by Rachael Harrower
"I worked with Ashley at this office to get my home owners insurance and she gave me an amazing rate, half of what I was previously paying at better coverage! It was a smooth process and she had amazing communication through it all. Highly recommend!"
We responded:
"Ashley, thank you for sharing your positive experience! I'm happy to hear that Ashley was able to provide you with a great rate and better coverage for your homeowners insurance. It's wonderful that the process was smooth and her communication was top-notch. We appreciate your recommendation and look forward to assisting you with any future needs! - Brittnee Barnes - State Farm Insurance Agent, Beaumont, TX"
Profile photo of Preston Simpson

Preston Simpson

September 26, 2024

5  out of  5
rating by Preston Simpson
"We have been with State Farm for decades and have always received good service and reasonable prices. Britnee Barnes has been our agent since she opened her office in the west end of Beaumont. Fortunately we have not had many claims, but her office has always been helpful, prompt, and efficient when we had questions."
We responded:
"Preston, thank you for your long-term loyalty to State Farm! I'm glad to hear that our office has been able to provide you with helpful, prompt, and efficient service over the years. It's wonderful that you haven't had many claims, but rest assured, we're here to assist with any questions or needs you may have. Your feedback is truly appreciated, and we look forward to continuing to serve you. - Brittnee Barnes - State Farm Insurance Agent, Beaumont, TX"
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Heather Hernandez

September 25, 2024

5  out of  5
rating by Heather Hernandez
"Absolutely LOVE Madison with Brittnee Barnes State Farm Agency!!! She is not only very resourceful and helpful but she is very understanding and listens to the situation to come up with a great plan!!! Thanks, Madison & Brittnee Barnes for always giving your time, assistance and compassion!!! 🫶🏼"
We responded:
"Heather, thank you so much for your wonderful review! I'm happy to hear that Madison has been resourceful, helpful, and understanding in addressing your needs. We truly appreciate your kind words and are grateful for the opportunity to assist you. If you ever need anything in the future, don't hesitate to reach out. - Brittnee Barnes - State Farm Insurance Agent, Beaumont, TX"
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Paul Giasi MD MBA FACEP

September 25, 2024

5  out of  5
rating by Paul Giasi MD MBA FACEP
"Excellent service. Seamless process to obtain a policy."
We responded:
"Paul, thank you for your wonderful review! I'm glad you found the service excellent and the process seamless. If you need any further assistance or have any questions, our office is always here to help. - Brittnee Barnes - State Farm Insurance Agent, Beaumont, TX"
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Tresea Kolander

September 20, 2024

5  out of  5
rating by Tresea Kolander
"Everyone at the office is so helpful we love the Brittnee Barnes team. Madison and Travani helped me save money with my drive safe and save. Would recommend this office to everyone!"
We responded:
"Thank you, Tresea! I'm so happy to hear that our team, especially Madison and Travani, could assist you with the Drive Safe & Save program and help you save money. Your recommendation means a lot to us. We're always here to help with any of your insurance needs. - Brittnee Barnes - State Farm Insurance Agent, Beaumont, TX"
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Brittnie Miller

September 20, 2024

5  out of  5
rating by Brittnie Miller
"Madison Ducote was so helpful in getting me started with a new policy. She was extremely transparent with what I was paying for and was willing to answer any questions I had. Best of all, she saved me $100 from what I was paying with my previous policy. I could not recommend this team enough!"
We responded:
"Brittnie, thank you for sharing your experience! I'm happy to know that Madison was able to assist you with your new policy and provide clear information. It's wonderful that she could help you save money compared to your previous policy. We appreciate your recommendation and are always here for any future needs or questions you might have. - Brittnee Barnes - State Farm Insurance Agent, Beaumont, TX"
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Parker Hollingsworth

September 17, 2024

5  out of  5
rating by Parker Hollingsworth
"Excellent experience!"
We responded:
"Parker, thank you for your wonderful review! I'm glad you had an excellent experience with our office. If you ever need anything in the future, we're here to help! - Brittnee Barnes - State Farm Insurance Agent, Beaumont, TX"
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Mary Holloway

September 16, 2024

5  out of  5
rating by Mary Holloway
"Brittnee's office is very kind and helpful. They are always willing to help work with me on my individual policies. I always appreciate their time and service."
We responded:
"Mary, thank you for your wonderful review! I'm glad our office could assist you with your individual policies. We always strive to provide helpful and kind service. Your appreciation means a lot to us. If you ever need further assistance, we're here for you! - Brittnee Barnes - State Farm Insurance Agent, Beaumont, TX"