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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cecy 10

January 14, 2025

5  out of  5
rating by Cecy 10
"Transitioning from my old insurance to State Farm was pleasant. I got better discounts and better pricing for both my auto and home and I'm happy with the peace of mind that comes with that. Brenda was great at explaining everything to me so that I knew exactly what I was paying for. I am very happy with the experience of switching thus far."
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Henry Young

January 13, 2025

4  out of  5
rating by Henry Young
"My insurance purchasing experience was very comfortable today 01/13/2025 Maddison with Brittney Barns agency was phenomenal in conducting business. Kudos to Maddison."
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Joe Bruzzese

January 13, 2025

5  out of  5
rating by Joe Bruzzese
"Ashley at Brittnee Barnes, State Farm did a great job helping me save money. I can’t wait until State Farm deals with Home Owner Insurance like other State Farm’s in New York."
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frankterry joines

December 12, 2024

5  out of  5
rating by frankterry joines
"Thanks so much for my new policy saving me so much money Brenda on my auto. And thank you Brittnee for keeping my rates down for our cargo & Rv trailers. Your both have been so faithful to keep us informed about rates and explaining to make things easy. Thank you God Bless"
We responded:
"Hi Mr. Joines, thank you so much for your kind words. Brenda is awesome; we are glad you like her as much as we do. I wish we could take credit for keeping your insurance rates down, unfortunately State Farm corporate controls those, but we do control how we inform and take care of our customers, and for that it's great to hear you've always had a wonderful experience. We appreciate your loyalty and are always here if you need anything at all! "
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Brooks Jordan

December 6, 2024

5  out of  5
rating by Brooks Jordan
"Maddison was very fast and helpful."
We responded:
"Brooks! Thank you for your kind words and 5 stars! Madison is great and we are glad you thought so too. Insurance can be tedious and confusing so fast and helpful are what we like to hear. We are here when you need us!"
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Lance Carmouche

December 5, 2024

5  out of  5
rating by Lance Carmouche
"Ashley was awesome and super helpful. Quoted me a great price and kept my same policy."
We responded:
"Lance, thank you for your review. Ashley is awesome; she's very detail oriented and wants to make sure you know what you are purchasing. Saving money on insurance is what we love to do, but offering comprehensive coverage is even better! Let us know if we can do anything else for you; we're only a phone call away."
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Roro G.

December 4, 2024

5  out of  5
rating by Roro G.
"Very helpful and patient"
We responded:
"Roro, Thank you for taking the time to share your thoughts! We are glad to know our State Farm office was helpful and patient with your needs. Insurance is our specialty and we want to make sure you feel comfortable with what you have. Please don't hesitate to reach out with any questions or concerns. "
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Chauntier Biggers

December 3, 2024

5  out of  5
rating by Chauntier Biggers
"Brittnee Barnes office is amazing. The staff knows their stuff and don't mind explaining anything you may not understand don't hesitate to give her and her team a call"
We responded:
"Chauntier, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. We pride ourselves on quality service and providing in depth explanations around challenging and often confusing topics. We appreciate you trusting our office with your insurance needs. Let us know if we can be of assistance! "
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Donyelle Domingue

December 2, 2024

5  out of  5
rating by Donyelle Domingue
"Brittnee was such a joy to work with. Communication either phone, text or email has been easy and prompt. We switched from Progressive with substantial savings. Brittnee took the time to go over in detail all coverage items for each type of insurance which was very refreshing. Looking forward to many more years of working with her and her team at State Farm."
We responded:
"Donyelle, thank you so much for the kind words. It is important to us for you to know what you have vs what you don't on your policies so we are glad you saw value in a detailed coverage review. We are honored to assist your family with your insurance protection and we also look forward to many years moving forward. Let us know if you need anything at all; we are here to assist."
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Art Simpson

November 20, 2024

5  out of  5
rating by Art Simpson
"my experience with Brittnee Barnes State Farm has been nothing but exceptional service."
We responded:
"Mr. Art, Thank you so much for the kind words; they mean the world to us. We are so glad you've received exceptional service from our office, that's the goal every time. We appreciate your loyalty and look forward to serving your family for many years to come. "
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Martissa Johnson

November 19, 2024

5  out of  5
rating by Martissa Johnson
"I been with State Farm for some years now Brittney and the other agents are very friendly and always take time to explain what ever question I have about my policy they take there time with you to make sure that you are always satisfied with your policy."
We responded:
"Martissa, thank you so much for your kind review. We are so glad you have found our service amicable over the years. You are a valued customer, and we are honored you've chosen us for your insurance in Texas! We appreciate you and are always here if you need anything. "
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Annet ekatan

November 18, 2024

5  out of  5
rating by Annet ekatan
"She was really nice . Helped me understand a lot and offered more one on one times in the future ."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Matt Staudt

November 18, 2024

5  out of  5
rating by Matt Staudt
"Very friendly and helpful"
We responded:
"Matt, Thank you for your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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adam37 spade

November 15, 2024

5  out of  5
rating by adam37 spade
""I recently switched my auto insurance to State Farm with Brittnee Barnes, and I couldn’t be happier with the experience. The sales person Marisa took the time to explain my coverage options in detail and helped me find the best policy that fit both my needs and budget. She was incredibly knowledgeable and patient with all my questions, making the transition seamless and stress-free. The level of personalized service Brittnee offers truly stands out, and it's clear she genuinely cares about her clients. If you’re looking for an insurance agent who is professional, reliable, and dedicated, I highly recommend Brittnee Barnes at State Farm!""
We responded:
"Thank you for your kind review. I am so glad Marisa was able to provide excellent service while customizing your auto insurance to meet your needs. We value your business and look forward to serving you for many years to come! "
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Kimberly Moncla

November 15, 2024

5  out of  5
rating by Kimberly Moncla
"Great customer service!"
We responded:
"Kimberly, thank you for your 5-star review! I am happy you have received great customer service from our office. We appreciate your business and are always here to help!"
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Karla Viera

November 6, 2024

5  out of  5
rating by Karla Viera
"100% recommended to everyone!! Our experience here was exceptional. As soon as we walked in the door, we were welcomed and greeted so kindly. It was so easy to switch over, we got new life insurance policies, which were exactly what we were looking for and we also got our car insurance while we were at it. Our agent, Brenda Grogan, was so professional, explained everything in detail and answered all of our questions. We couldn't be happier with the customer service at the Brittnee Barnes- State Farm location."
We responded:
"Karla, Thank you so much for your kind words; I am thrilled Brenda was able to assist with your auto and life insurance needs, all while providing professional, exceptional service. We don't take customer service lightly and we are excited to grow with you and your family. Please let us know if you need anything at all. "
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Marianna Bass

November 1, 2024

5  out of  5
rating by Marianna Bass
"Always professional, friendly, and helpful!!"
We responded:
"Marianna, Thank you for your 5-star review! I am so glad to hear the team has always provided professional, friendly and helpful service to you and your family. We appreciate you!"
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Ebrahim Safabakhsh

October 29, 2024

5  out of  5
rating by Ebrahim Safabakhsh
"Patient, clear and kind."
We responded:
"Ebrahim, Thank you for your wonderful review! I'm glad you found our service patient, clear, and kind. Your satisfaction is important to us, and we appreciate your feedback. If you need any further assistance, feel free to reach out anytime. - Brittnee Barnes - State Farm Insurance Agent, Beaumont, TX"
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Albert Francis

October 28, 2024

5  out of  5
rating by Albert Francis
"Brittnee's office is awesome. I've been with them for many years; they're always very helpful. Highly recommended."
We responded:
"Albert, thank you for your kind words! We're glad to have been able to assist you over the years. Your recommendation means a lot to us. If you ever need anything, our office is here to help. - Brittnee Barnes - State Farm Insurance Agent, Beaumont, TX"
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scent.success2023

October 25, 2024

5  out of  5
rating by scent.success2023
"Great insurance company. All of the staff are always friendly, helpful and willing to assist you in whatever you need."
We responded:
"Thank you! I'm glad you had such a positive experience with our team. We're always here to help and assist with whatever you need. Your kind words about our friendly and helpful staff mean a lot. If you ever have any questions or need further assistance, don't hesitate to reach out. - Brittnee Barnes - State Farm Insurance Agent, Beaumont, TX"
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Steven Boudreaux

October 22, 2024

5  out of  5
rating by Steven Boudreaux
"Ashley helped me cut my insurance payments in half with better coverage! Beat both USAA and Progressive!"
We responded:
"Thank you, Steven! We're glad Ashley did an amazing job helping you save on your insurance payments while getting better coverage! If you have any further questions or need assistance in the future, our office is always here to help. - Brittnee Barnes - State Farm Insurance Agent, Beaumont, TX"
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Mr Awesome

October 21, 2024

5  out of  5
rating by Mr Awesome
"State Farm is the way to go, not only did Progressive double my rates for no reason I have been with them over 10 years. And when they would not help me and said this is just how it is now rates are going up everywhere this Lady came through and cut it in half and was very professional and helpful and did it in a matter of minutes I can’t believe I’ve been paying so much for nothing this entire time. Please hear me reach out to these people and save hundreds of dollars and actually speak to a real person and not a computer service putting you on hold and then be passed around by people who give different answers. Thank you brittnee Barns from State Farm you have blessed me and our family."
We responded:
"Thank you for your fantastic review! I'm so glad we could assist you and provide a better rate. It's wonderful to know that our service made a difference for you and your family. We strive to offer professional and efficient help, and it's great to hear that you appreciated speaking with a real person. If you need anything else in the future, don't hesitate to reach out. - Brittnee Barnes - State Farm Insurance Agent, Beaumont, TX"
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Regina Bishop

October 17, 2024

5  out of  5
rating by Regina Bishop
"Always excellent service from the agency. Have had coverage with service with agency for 20 years. Love this agency and employees are awesome. Thanks."
We responded:
"Regina, thank you for the five-stars! We greatly appreciate your business."
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J Boogie

October 11, 2024

5  out of  5
rating by J Boogie
"Brenda was awesome at Brittnee Barnes State Farm the best need extra star lol"
We responded:
"Brenda will be so happy to hear your feedback! We're grateful for your kind words and are glad she could provide such excellent service. If you need anything else, don't hesitate to reach out. - Brittnee Barnes - State Farm Insurance Agent, Beaumont, TX"
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Lynsie W

October 7, 2024

5  out of  5
rating by Lynsie W
"Ashley has been super helpful and knowledgeable"
We responded:
"Lynsie, thank you for your wonderful review! I'm glad to hear that Ashley has been so helpful and knowledgeable. We appreciate your feedback and are always here to assist with any future needs. - Brittnee Barnes - State Farm Insurance Agent, Beaumont, TX"